Improving Our Recruitment Practice with Behavioural Event Interview (BEI)

In today’s competitive job market, identifying the right talent has become incredibly challenging. The challenges start right from offer back-outs and continues to infant attrition and cultural mis-fits. Almost all companies in India have experience wrong hiring with organizations reporting over 10% of people hired as not being able to deliver the results expected from them. Every bad hire costs the organization not only in time and effort wastage but also productivity loss and in few cases potential loss of clients/businesss. At Talent and Skills Labs, we have found that Behavioral Event Interviewing (BEI) has been a game-changer in improving our recruitment practice and has resulted in customer delight. How BEI Helps: Prediction Capability: BEI focuses on how candidates have handled real-life situations in current/ previous job and in life which offers a clearer picture of how they might perform in future roles. This approach is a robust predictor of job success, allowing us to select candidates who are not only qualified but also capable of tackling real-world challenges. Consistency and Fairness: By using structured behavioural questions, BEI ensures all candidates are evaluated on the same criteria, reducing personal bias. This creates a fairer and more objective hiring process. Cultural Alignment: Understanding a candidate’s behaviour in past scenarios helps us assess whether their values and work style align with our clients' organizational culture. This ensures that new hires are not just technically skilled but also a great cultural fit, which is key for long-term retention. How BEI Has Transformed Our Recruitment Practice: Since integrating BEI into our recruitment strategies, we have seen significant improvements in our selection ratios and client satisfaction. Improved Selection Ratios: By focusing on behavioural indicators, we have been able to more accurately match candidates with the needs of our clients, resulting in a higher rate of selection. This has also resulted in time savings of client end interviewers. Increased Client Satisfaction: The benefits of BEI extend beyond the hiring phase. The candidates selected through this method have shown superior post-joining performance, leading to increased client satisfaction. At Talent and Skills Labs, leveraging BEI has allowed us to enhance our recruitment practice significantly, ensuring that we consistently deliver value to our clients and help them in building stronger, more cohesive teams.